Get in touch with the SnapFetch team
Creator support, partnerships, press, DMCA — pick a channel below or send us a message.
Send us a message
We typically reply within one business day.
Before you write — quick answers
Most support tickets are answered in seconds with these.
A tool stopped working — what should I do?
Source platforms occasionally change their layouts which can briefly break a downloader. Try again in a few minutes, then email support@snapfetch.app with the exact URL if the issue persists.
How do I request a new feature or platform?
Send your idea to hello@snapfetch.app with the use case. We prioritise feature requests by how many creators have asked for the same workflow.
Do you offer partnerships or sponsorships?
Yes — for creator tools, education platforms and agency partners. Email hello@snapfetch.app with a short description of your audience and goals.
How do I file a copyright complaint?
Use our DMCA Policy page for the full process. Valid notices are actioned within 48 hours.
Can I use SnapFetch for commercial projects?
You can use the tool for any project, but the underlying media remains the copyright of its original creator. Always secure proper rights before commercial reuse.
Do you have a press kit?
Yes — email press@snapfetch.app and we'll send brand assets, screenshots and approved messaging.